New Digital Banking

It's Here!

Our new online and mobile banking is live! You can log in for the first time using the links below.
 
 

Download the New Mobile App

To download our app, find us in the App Store or Google Play!*

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*Standard data rates may apply

Innovation for Your Future

F&M Bank is excited to bring you a digital banking experience with your convenience in mind. The new online & mobile banking launched on Monday, May 20, 2024. To help with this transition, we’ve included some FAQs below.

If you need support or have questions, please contact us at 1-800-391-2265 or support@fmbank.biz.


Online & Mobile Banking Access

On Monday, May 20, 2024 at 8 a.m. CST, your account was automatically converted to our new digital banking experience. 

First-Time Login Instructions

All users (consumer or business) must follow the initial login process. Consumer users will need the last 4 digits of their social security number; Business users will need the last 4 digits of the Tax ID. All users will need their account number. 

Users must complete the following process to gain access to digital banking:

  1.  Verify your identity by completing the identification process.
  2. Create a new secure passcode.
  3.  For your security, you may be required to change your Access ID.
  4.  Enter your email address.
  5. Activate security questions by selecting and answering them.
  6. Digital Banking Agreements and Disclosures are presented, and you must “accept” them.

Once you have completed the above steps successfully, you have completed the conversion login process.

Locate Your Account Number

You must have your account number to log in to the new digital banking system for the first time. Please review the FAQs below if you need help finding your account number. Or, if you need further assistance, give us a call at 1-800-391-2265.

Frequently Asked Questions

Where do I find my account number?

You will need your account number to complete your first-time login to the new digital banking system. If you do not know your account number, here's where you can find it:
  • On your paper checks, please refer to the image below

  • Stop by your local branch, or give us a call at 1-800-391-2265. Please be patient as we may have high call volumes. Locations and hours
                                

What happened to my Bill Pay history, scheduled bill payments, and payee list during the transition?

CONSUMER USERS: Your Bill Pay history, scheduled bill payments, and payee list will remain the same as it was on Friday, May 17, 2024.

BUSINESS USERS: Business Users will need to recreate their payee list and any recurring scheduled bill payments.

Do I have access to my banking statements?

You will have access to 24 months of statements. If you need any prior statements, please reach out to your local branch. 

Locations and hours

Do I have to sign up for e-Statements again?

E-Statements will automatically "opt in" if you had previously signed up with old Internet Banking platform.

Will I have any disruption in services?

Intuit aggregation services will be interrupted for up to 5 business days post go live.
Intuit product users are encouraged to download a QFX/QBO file during this outage. The following services will not work during the outage:
• Quicken Win/Mac Express Web Connect/Quicken Connect
• QuickBooks Online (QBO) Aggregation
• Credit Karma

Are my wire and/or ACH templates available? 

BUSINESS USERS ONLY: Yes! We were able to manually move your Wire Templates and ACH Templates over to the new internet banking. Please check for accuracy before sending!

Contact our cash management team with any questions at Cashmanagement@fmbank.biz or 319-730-5965.